| | NEW - This is a new order awaiting processing |
| | OQEURY* - There is a query with the order |
| | CERROR* - There has been a problem with payment |
| | SHIP - Payment has been taken and the order is ready to be shipped |
| | HOLDSHIP* - Payment has been taken, but it has not been possible to ship the order |
| | COMPLETE - Payment has been taken and the order has been shipped. If you have not received the order within the time indicated, please contact us |
| |
| | * If we have not contacted you already, we are trying to do so. Please call 0870 162 0800 (national rates apply) |
